open access publication

Article, 2023

The biggest business process management problems to solve before we die

Computers in Industry, ISSN 0166-3615, Volume 146, 10.1016/j.compind.2022.103837

Contributors

Beerepoot I. 0000-0002-6301-9329 (Corresponding author) [1] Di Ciccio C. 0000-0001-5570-0475 [2] Reijers H.A. 0000-0001-9634-5852 [1] Rinderle-Ma S. 0000-0001-5656-6108 [3] Bandara W. [4] Burattin A. 0000-0002-0837-0183 [5] Calvanese D. 0000-0001-5174-9693 [6] Chen T. [7] Cohen I. 0000-0002-6775-3256 [8] Depaire B. 0000-0003-4735-0609 [9] Di Federico G. 0000-0002-2487-1164 [5] Dumas M. 0000-0002-9247-7476 [10] van Dun C. 0000-0002-4317-8592 [11] Fehrer T. 0000-0002-8798-5724 [12] Fischer D.A. 0000-0002-5218-6463 [11] Gal A. 0000-0002-7028-661X [13] Indulska M. [7] Isahagian V. 0000-0002-9573-9291 [14] Klinkmuller C. Kratsch W. [15] Leopold H. [16] Van Looy A. 0000-0002-7992-1528 [17] Lopez H.A. 0000-0001-5162-7936 [5] Lukumbuzya S. [18] Mendling J. 0000-0002-7260-524X [19] Meyers L. Moder L. [11] Montali M. 0000-0002-8021-3430 [6] Muthusamy V. [14] Reichert M. [20] Rizk Y. [14] Rosemann M. [4] Roglinger M. [11] Sadiq S. [7] Seiger R. 0000-0003-1675-2592 [21] Slaats T. 0000-0002-7435-5563 [22] Simkus M. 0000-0003-0632-0294 [18] Someh I.A. 0000-0002-6464-795X [7] Weber B. 0000-0002-6004-4860 [21] Weber I. 0000-0002-4833-5921 [3] [23] Weske M. [24] Zerbato F. 0000-0001-7797-4602 [21]

Affiliations

  1. [1] Utrecht University
    2. [NORA names: Netherlands; Europe, EU; OECD];
  2. [2] Dipartimento di Fisica
    3. [NORA names: Italy; Europe, EU; OECD];
  3. [3] Technische Universität München
    4. [NORA names: Germany; Europe, EU; OECD];
  4. [4] Queensland University of Technology
    5. [NORA names: Australia; Oceania; OECD];
  5. [5] Technical University of Denmark
    6. [NORA names: DTU Technical University of Denmark; University; Denmark; Europe, EU; Nordic; OECD];

Abstract

It may be tempting for researchers to stick to incremental extensions of their current work to plan future research activities. Yet there is also merit in realizing the grand challenges in one's field. This paper presents an overview of the nine major research problems for the Business Process Management discipline. These challenges have been collected by an open call to the community, discussed and refined in a workshop setting, and described here in detail, including a motivation why these problems are worth investigating. This overview may serve the purpose of inspiring both novice and advanced scholars who are interested in the radical new ideas for the analysis, design, and management of work processes using information technology.

Keywords

Business process management, Business process redesign, Digital twins, Grand challenges, Process mining, Process modeling

Data Provider: Elsevier

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